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'Delivering Maximum Business Value from IS Projects'
University College London, Gower
St, London WC1E 6BT
Joint meeting of BCS North London Branch
and BCS Project Management Specialist Group
Event review by Dalim Basu (Chairman, BCS North London Branch)
 As
an IS project manager everybody tells you that you need to align
business and IT, but nobody tells you how! Organisations expend
a vast amount of time, effort and money on Information Systems
and yet achieve disappointingly modest levels of business value
and benefits. Business people wonder why they so often fail to
address business objectives. IT people wonder why business people
keep changing their requirements - or don't even know what they
want in the first place.
Will any amount of IT
be able to help?
DAVID JACOBS, Director of
Profit from Information Ltd. was the presenter at the event.
"When people try to
put business and technology together, they may find there's no
filling in the sandwich", explained David.
To fill the gap, he introduced
some concepts from his 'Profit Business Value
Approach™' to the
improvement of information systems business value and benefits.
David felt that
an appreciation of the way that business uses information
and that IT processes information goes a
long way towards bridging the gap in terms of generation of value.
David defined
'Information System Business Value' (ISBV) as the degree to which an information
system helps a business to achieve its objectives.
He described 'IT effectiveness'
as "the degree to which a physical IT system supports the
ISBV".
To improve Business Value
and Benefits, David advised considering ways to:
- formulate a way of working
that may use information systems at strategic points, where
beneficial;
- generate business
value rather than 'purely deploying software';
- improve organisational
understanding of the use of information.
[Please Contact
Profit from Information for
further information]
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